Customer relations


Having a good relationship with the customer is extremely important. When providing a service such as design you need the customer to trust you, to trust that you will provide the service they require. Its not like buying goods that you can see, they are investing in your time as such you need to invest your time in them. If you have good relations with a customer you are more likely to get repeat business, once you have worked with a customer you get to know them and what they expect, therefore when you do repeat work for them you know what they want so in theory it makes the job easier.





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